Privacy Policy for Dovetail IT Support Limited

At www.dovetail.london, accessible from https://dovetail.london, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by www.dovetail.london and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

Dovetail IT Support Limited legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • Dovetail IT Support Limited needs to perform a contract with you

  • You have given Dovetail IT Support Limited permission to do so

  • Processing your personal information is in Dovetail IT Support Limited legitimate interests

  • Dovetail IT Support Limited needs to comply with the law

Dovetail IT Support Limited will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.

  • The right of rectification.

  • The right to object.

  • The right of restriction.

  • The right to data portability

  • The right to withdraw consent

Log Files

www.dovetail.london follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, www.dovetail.london uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

www.dovetail.london does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.dovetail.london. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Dovetail will only retain personal information for as long as is necessary for the purposes for which it was collected, and in accordance with applicable laws and regulations.

Dovetail will not share personal information with third parties except as necessary for the provision of our services, or as required by law.

Individuals have the right to request access to their personal information, to request that it be corrected or deleted, and to object to its processing. Individuals also have the right to data portability and to lodge a complaint with the Information Commissioner’s Office. All personal information request must be handled by the Data Protection Officer (DPO) and be logged within the Personal Information Requests and Processing Register.